Support

Contact Us

We're here to help. Send us a message and we'll get back to you shortly.

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Email Support

For general enquiries and account questions.

support@vertexloan.com
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Support Hours

Our team is available during these hours (Philippine Time):

Monday – Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 1:00 PM
SundayClosed
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Response Time

We aim to respond to all enquiries within 24 business hours.

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Privacy Reminder

Never share your full bank account number, passwords, or OTP codes with anyone — including us.

Send Us a Message

Fill in the form below and we'll be in touch.

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